Venture Kayaks Islay Cruiser Touring Kayak FIT 4 Outfitting

Spec 

• Size- One Size
• Length- 378cm
• Width- 67cm
• Weight (MZ3)- 25kg
• Max Paddler Weight- <124kg

FREE DELIVERY ON UK ALL ORDERS.

EXCULSIONS APPLY

We offer a free delivery service on ALL UK mainland orders except for canoes, kayaks, sit-on-tops, some Stand Up paddleboards and paddles over 1.5m in length. These and all other carriage rates have been subsidized to reflect the above!

We take great care to ensure that everything we send you is carefully packed to arrive in good condition and is insured whilst in transit.

On arrival please inspect package for any signs of damage. If none is apparent you can either sign for the goods or insist that you open and inspect the goods before signing the consignment note.  

If the consignment note is signed and the goods are later found to be damaged we cannot deal with any claim for damage.

Your rights to return goods are protected under the EU Distance Selling Directive.
For your peace of mind NorthShore Watersports has a no quibble 30 day returns policy and no re-stocking fee.

At this time, please can you contact us before returning any items, so we can advise delivery and best practice

Any goods purchased from NorthShore Watersports can be returned unused within 30 days for a full refund or exchange. The goods must be in the original packaging, with all labels and tags intact.

You are responsible for return postage costs to us and the goods must be in an 'as new' condition.

Please put a note inside with your order number stating whether you would like an exchange or refund.

If goods are being exchanged, Northshore will pay the postage back to yourself of the new item except for canoes, kayaks and paddles.

Please return the items to:

Northshore Watersports

Tees Barrage Way

Stockton

TS18 2QW

Overseas deliveries

As of 01/01/21 the United Kingdom left the European Union as such we are now a non-EU country.
Please be aware that Import Duty / Fees are applied when the goods arrive in the destination country.
The receiver of the goods is responsible for paying the destination country’s Import Duty / Fees.
Goods will be held by Customs until any outstanding payments are made. If payment is not made the goods will be delayed, returned to the sender or the goods destroyed.
Northshore is NOT responsible for any Import Duty / Fees, does not know the amount to be paid nor has any contact with Customs in any destination country.
Should the receiver refuse to pay the Import Duty / Fees (which is a legal requirement) ALL shipping charges both sending and returned costs the sender is billed will be deducted from any refund owed.

By continuing with your order, YOU acknowledge and agree to these terms.

Payment over the Internet can be made via our secure check out pages using Visa, Visa Electron, Mastercard, Switch/Maestro or Solo cards and PayPal.

Card charges will appear on your statement as "Tees Active Ltd".

Security

We store all the personal information that our users provide on the secure servers of our web service provider. All electronic transactions sent and received will be encrypted using SSL technology.

Although we take reasonable technical precautions to prevent the loss, and misuse of your personal information, we cannot guarantee the safety of data transferred over the Internet. You are personally responsible for keeping your details safe.